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Customer Service
Contact information, support response times and business hours.
Contact
Our customer support team is available to assist you. Email:[email protected]. For returns and exchanges, please use our official return portal before contacting support by email:. https://blundi.store/apps/return_prime.
Response Times
Our support team usually responds within 24–48 business hours. Response times may be slightly longer during holidays or periods of high demand.
Business Hours
Customer support business hours:. Monday to Friday09:00 – 17:00 CET. Messages received outside business hours will be answered as soon as possible on the next business day.